The introduction of the Financial Services Reform Act (FSR) brought about a series of changes that had training implications for Members Equity (ME) staff. They wanted to know what training each staff member needed to complete and the relevant costs of delivering this training either face to face, online or via self paced booklets.

Online Learning Australia helped ME address their learning requirements through a two stage process. The first stage involved the development of a matrix of roles within ME and the mapping of those roles to FSR compliant training outcomes. Media delivery options were analysed and reported, including materials development costs, delivery costs and costs associated with staff training time.

The second stage involved analysing Members Equity's requirements for a Learning Management System (LMS) to support the online delivery of their FSR training. This included a review of functionality of existing LMS solutions, documenting of Members Equity’s requirements and preparation of a Tender to be sent to a shortlist of LMS providers.