| FSR Tier 2
Training Made Easier
Online Learning Australia has designed
and developed an online learning solution to help financial
services organisations comply with the Tier 2 training
requirements of Policy Statement 146 (PS 146). PS 146
is a declaration describing how the Australian Securities
and Investments Commission (ASIC) will administer the
training requirements defined in the Financial Services
Reform Act (FSRA).
The solution is an online learning web
site, containing customer scenarios of situations and
customer interactions that are impacted by FSR Tier 2. Staff
can learn about dealing with these situations by accessing
and completing a range of online learning modules, check
your learning activities and online assessments. The
learning resources cover general industry knowledge
and product knowledge for general insurance, basic deposit
products and non-cash payment facilities and the online
assessments have been approved by an authorised ASIC
assessor.
Should you choose to implement this solution,
we can easily include product knowledge and information
that is specific to your organisation, customise the
learner interface and learning resources and lodge your
unique version of the solution on the ASIC register.
The web site can be stored on your organisation's
intranet, any learning Management System (LMS) or hosted
remotely. Data relating to learner completion rates
and assessment scores is captured and can be passed
to your HR or personnel database for storage and reporting.
Assessing learners online also helps you to avoid hefty
workplace assessment costs.
The learning within the solution covers
the competencies FNBASC01A Establish Client Relationship
and Analyse Need and FNBASC02A Develop, Present and
Negotiate Client Solutions, which were defined by the
Financial Services ITAB specifically for PS 146.
For more information, please contact:
Graham Whelan, Sales and Marketing Manager
Tel: +61 3 8631 3610
Email: g.whelan@olla.com.au
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